Privacy Policy

Last updated: 29 March 2026

1. Who We Are

Offices in Malta is a commercial property platform operated by Simon Mamo Real Estate, a licensed real estate agency in Malta.

Website: https://offices.simonmamo.net
Email: info@officesinmalta.com
WhatsApp: +356 99900033

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) (EU Regulation 2016/679) and the Data Protection Act (Chapter 586 of the Laws of Malta).

2. Data We Collect

We collect the following categories of personal data:

2.1 Information You Provide

Contact forms: Name, company name, email address, phone number, and your message
List With Us forms: Property details, address, description, and owner contact information
Property enquiry forms: Name, email, phone number, and enquiry details
Email correspondence: Any information you share when contacting us directly

2.2 Information Collected Automatically

Usage data: Pages visited, time spent, referral source, browser type, device type
IP address: For security, analytics, and fraud prevention
Cookies and local storage: Language preferences, cookie consent status (see Section 6)

3. How We Use Your Data

We process your personal data for the following purposes:

Property enquiries: To respond to your requests about commercial properties (legal basis: legitimate interest / contract performance)
Property listings: To list and market properties submitted via our "List With Us" service (legal basis: contract performance)
Communication: To respond to your messages and provide customer support (legal basis: legitimate interest)
Analytics: To understand how visitors use our website and improve our services (legal basis: legitimate interest)
Legal compliance: To comply with applicable laws and regulations (legal basis: legal obligation)

4. Data Sharing

We do not sell your personal data. We may share your data with:

Property owners/agents: When you enquire about a specific property, your contact details are shared with the relevant party to facilitate the transaction
Service providers: Hosting providers, email services, and analytics tools that process data on our behalf under strict data processing agreements
Legal authorities: When required by law or to protect our legal rights

5. Data Retention

Contact form submissions: Retained for up to 24 months after last interaction, then deleted
Property listing data: Retained for the duration of the listing agreement plus 12 months
Analytics data: Aggregated and anonymised data may be retained indefinitely
Email correspondence: Retained for up to 36 months for business continuity

6. Cookies

Our website uses the following types of cookies:

6.1 Essential Cookies

Required for the website to function. These cannot be disabled.

Cookie consent preferences
Language selection
Session management
Service worker (PWA functionality)

6.2 Analytics Cookies (with consent)

Used to understand how visitors interact with our website. These are only set if you click "Accept All" on the cookie banner.

Page views and navigation patterns
Device and browser information
Referral sources

You can change your cookie preferences at any time by clearing your browser cookies and revisiting our site.

7. Your Rights Under GDPR

As a data subject, you have the following rights:

Right of access: Request a copy of the personal data we hold about you
Right to rectification: Request correction of inaccurate data
Right to erasure: Request deletion of your personal data ("right to be forgotten")
Right to restrict processing: Request limitation of how we process your data
Right to data portability: Receive your data in a structured, machine-readable format
Right to object: Object to processing based on legitimate interests
Right to withdraw consent: Where processing is based on consent, withdraw at any time

To exercise any of these rights, contact us at info@officesinmalta.com. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

SSL/TLS encryption for all data in transit
Secure server infrastructure with access controls
Regular security reviews and updates
Limited access to personal data on a need-to-know basis

9. International Data Transfers

Your data is primarily processed within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal data.

11. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of the website after changes constitutes acceptance of the updated policy.

13. Contact & Complaints

For any privacy-related questions or to exercise your rights:

Email: info@officesinmalta.com
WhatsApp: +356 99900033

If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC):

Website: https://idpc.org.mt
Email: idpc.info@idpc.org.mt
Address: Floor 2, Airways House, High Street, Sliema SLM 1549, Malta